User experience

Tink’s new mobile experience optimises the authentication journey and makes integration quicker and easier. Discover how to optimise your app user experiences with our mobile-first approach.

It’s common for friction to appear for users in open banking flows, causing lower completion rates than we would like. See how Tink is working on improving clients’ conversion rates through incremental changes to our products.

We’re releasing payment logs – a troubleshooting toolkit within Tink Console that allows you to see the current status of a payment and get more details if and when something goes wrong.

Risk decisioning and creditworthiness assessment technology are the tools lenders need to take loan origination into the future. Learn how Tink can help with this guide to optimising affordability assessment.

Online retailers struggling with refunds processes can reduce costs with Pay by Bank. Tink’s open banking tools help businesses optimise both their spend and UX. Read on to learn how real-time payments can help.

What is pattern recognition in data enrichment? Learn how Tink Data Enrichment analyses recurring transactions and predicted recurring transactions to help consumers to understand their spending – and banks to improve their services.

Consumer engagement is a crucial component when delivering products and services. Discover the strategies that can help power growth for your business.

Personalisation is essential to engaging customers and building loyalty for banking apps. Tink’s Money Manager has the features to help.

Reducing fraud and failed payments just got easier. Learn how balance check is increasing operational efficiency and reducing chargebacks.

When making a purchase online, consumers look for simple, safe and convenient payment experiences. In this guide, our Payments team shares its best practices for optimising Pay by Bank user journeys and ensuring the highest possible conversion rate. 

The modern customer expects more from their service provider than ever before. Discover how open banking can help you satisfy their needs in our ultimate solutions guide.

Tink Link's new customisable headers blend into your authentication flow and make the customer journey more cohesive. The new desktop layout provides a better user experience with increased readability and accessibility.

Is your Tink integration providing the best possible user experience? After working with customers to improve performance, we’ve identified small UX changes that can make a big difference. And we created a guide to help out.

Income verification used to mean having to dig up bank statements, share income tax statements or payslips – and then wait days or even weeks to have it all verified. Now, thanks to open banking it can take seconds. Here’s how.

From the demise of cash and physical bank branches, to the rise of digital banks and automation, technology is irreversibly changing the way we manage our money – and what we expect from the services that do. 

We recently wrote about the high abandonment rates that banks are battling during the onboarding process – and how to kill the friction so that more users complete the process. But improving onboarding doesn’t necessarily mean your user retention will be high. We’re sharing the top three factors that will help you attract users – and keep them coming back.