Open banking solutions to meet digital-savvy customer expectations

2 min read|Published November 17, 2022
Image showing hands holding a phone and a coffee cup

In this era of digital transformation, consumers expect tailored, digital-first solutions to be available for every possible service or product at their fingertips. Gone are the days when companies could have a monopoly purely based on location. Discover how open banking can help you meet modern customers’ expectations.

TL;DR – Quick summary
  • The modern customer expects more from their service provider than ever before as the number of tailored digital services is on the rise.

  • Personal finance management (PFM) tools are a clear driver towards more engagement and satisfaction. 

  • Download our ultimate solutions guide to see how open banking can help you improve your engagement metrics.

TL;DR – Quick summary
  • The modern customer expects more from their service provider than ever before as the number of tailored digital services is on the rise.

  • Personal finance management (PFM) tools are a clear driver towards more engagement and satisfaction. 

  • Download our ultimate solutions guide to see how open banking can help you improve your engagement metrics.

Engagement and personalisation are proving to be vital in winning customers in the Internet age, and digital banking is no different. We’re in the midst of a banking revolution, with PSD2 paving the way for third-party providers to identify and satisfy real user needs. Only a few years ago, this wasn’t possible.

The power of personalisation

Personal finance management (PFM) is becoming a leading factor for consumers when choosing a preferred banking or service provider. They know that they can and should be offered more and better features. Companies that adapt the quickest are reaping the benefits.

Given the cost-of-living crisis, PFM tools could also be more relevant than ever as a resource for vulnerable customers wanting a better overview of their spending habits and financial situation.

With our Consumer Engagement product offering, Tink provides insight through cleaning and processing transactional data to help deliver advanced features that consumers want and need. Going beyond simple data scraping, we package solutions that help consumers get a better overview of their finances while businesses get more interaction, more engagement, and create preferred digital banking experiences.

One guide. Many solutions.

Open banking is powering the future of finance. Discover how PFM and many other open banking solutions can help your business grow in our ultimate guide. Get your copy by submitting the form below.

More in Open banking

This image depicts Vesa Moisio and Martti Hakala speaking on stage at the Nordic Banking Forum event in Helsinki, 2023.
2023-11-17 · 8 min read
Savings Banks Group takes the stage with Tink at Nordic Banking Forum 2023

Open banking tools like Tink Money Manager and Tink Data Enrichment help its partners, like Savings Banks Group, offer streamlined user experiences that coach consumers towards financial wellness.

Open banking
EU flag
2023-10-23 · 8 min read
What you need to know on rescoping Account Information Services for a future open finance framework

Following the European Commission's PSD3, PSR, and FIDA proposals, here we examine some key considerations surrounding the potential transition of account information services (AIS) from PSD3 to FIDA.

Open banking
This image depicts a woman standing in a streetscape, looking at her mobile phone.
2023-10-03 · 7 min read
Direct debit cancellations: a guide to customer success with open banking

The cost-of-living crisis is impacting direct debits, but open banking tools can enable businesses to safeguard revenue while supporting customers. Read Tink’s guide to the solutions that can help.

Open banking

Get started with Tink

Contact our team to learn more about what we can help you build – or create an account to get started right away.

Rocket