Meet Jack Spiers – Tink’s new UK&I Banking & Lending Director
We spoke to Jack about working with some of the largest financial institutions in the world, optimising our banking relationships together with Visa, and what excites him about the future in our industry.
Jack recently stepped up to the role of Banking & Lending Director for the UK and Ireland, nurturing and building relations with tier-one banks and utilising Tink’s ever-increasing collaboration with Visa.
Beyond the work directly around him, Jack shared his excitement about regulatory developments like PSD3 and the potential of Generative AI to transform customer-centric finance.
Jack will be speaking at the upcoming Finovate Europe and MoneyLive events in London, exploring the topics of lending in the cost-of-living crisis and the commercial opportunities of open ecosystems and the API economy.
Coming from a background working with smaller fintechs, Jack has now been with Tink since September 2021 and recently stepped up to the role of Banking & Lending Director for the UK and Ireland.
"Moving to Tink and working with tier one banks was a bit of a change of pace. It’s a challenge I’ve enjoyed though, and now leading our UK Banking team is exciting because of all the things we’ve got going on at the moment.”
Tink already works with many of the UK’s largest financial institutions, and nurturing our current relationships as well as building new ones is what takes up most of Jack’s time.
"We have some big developments coming up which I can’t talk about yet but will be announced in the coming months. The work leading up to the delivery of these projects is keeping me so busy but I can’t wait to see them bear fruit.”
One of the challenges in working with traditional banks is finding where Tink can add value by slotting in without disrupting existing processes.
"The way we approach things with banking clients is to look at their processes and technology and think what could we add that enhances that process without ripping everything out and starting again. We’re talking to banks that have been lending to customers for hundreds of years, however there is an opportunity to add value to their consumer journeys."
Jack also emphasised how Tink’s ever-increasing collaboration with Visa is helping his team form deeper connections with clients.
"From a collaboration point of view, we have a lot more involvement in things that don’t necessarily touch Tink services but it helps us to understand the client in a different way. Having that relationship gives us a deeper understanding and on the Visa side, it gives them another string to their bow as well."
The integration into the Visa family also brings other benefits, such as working with fellow subsidiaries to offer an unrivalled level of service to customers.
“For example, on a big recent partnership, Currency Cloud, Visa and Tink all worked together on it. So that’s two wholly owned subsidiaries of Visa, plus Visa, coming together to bring a product to market.”
Beyond the work directly around him, Jack shared his excitement about regulatory developments like PSD3 and the potential of Generative AI to transform customer-centric finance.
"In the UK it feels like there’s a strong regulatory drive in our corner of the finance industry at the moment with entities like the PSR (Payment Systems Regulator) and JROC (Joint Regulatory Oversight Committee). We always want to take the lead with the next regulatory push and the subsequent opportunities within that.
“And then with Generative AI, obviously it’s a huge topic at the moment and something that everyone is using more of. For us, we're thinking about our products and using AI to improve some of the models we use. It’s not about upending the market-leading technology we’ve spent over a decade building, but I’m confident there are ways it can help enhance what we provide.”
Jack will be speaking at the upcoming Finovate Europe and MoneyLive events in London, first exploring data-driven strategies in lending amid the cost-of-living crisis in a special address at Finovate before joining a panel with HSBC and Deutsche Bank to discuss the commercial opportunities of open ecosystems and the API economy at MoneyLive.
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