Deutsche Bahn and Tink partner for enhanced direct debit setups

Deutsche Bahn’s subsidiary DB Connect has 1.4 million customers using its modern mobility sharing services with 2,700 cars and 14,500 bikes on the roads to date. Committed to improving mobility beyond the rail network, and helping consumers travel in a more sustainable way, Flinkster and Call a Bike provide their users with fast access to their mobility services, supported by Tink’s instant account verification.

DB Connect first went live with Tink’s Account Check in August 2023. Account Check helps to enhance direct debits setups, increases conversion and ensures the correct account will be charged every time a car or bike is used.

Onboarding in no time

Tink’s Account Check works by instantly verifying account details using real-time data straight from a user’s bank account, with their explicit consent. Verifying account details reduces the risk of fraud since the information is coming directly from the user’s bank, making the set-up instant, easy and secure.

By removing the need for manual entry when setting up direct debits, Account Check also minimises user error, and significantly streamlines the user experience. With instant and frictionless verification, Tink’s product boosts efficiency and enables payments to be taken securely with speed and accuracy.

Clemens Rath, Head of Product Management Bike Sharing at DB Connect commented: “Since we introduced Account Check, only valid direct debit mandates have been generated. Fraudulent direct debit mandates are prevented by validating the data directly with the customer’s bank. This underlines our commitment to the highest security standards and enables us to guarantee the integrity of our service.”

Thomas Gmelch, Director of Payments Sales (DACH) at Tink added: “Teaming up with DB Connect is a great example of how we can help businesses provide the best possible onboarding experience, while also supporting DB in helping consumers to minimise carbon emissions. Account verification can be completed in an instant. And with just a few clicks. It reduces failed payments, helps protect against fraud and boosts efficiency – adding value for both businesses and consumers. By making the process faster and more accurate, we can reduce costs and enhance the customer experience.”