How ABN AMRO turned its PFM app bank-agnostic
ABN AMRO and Tink joined forces to make the bank’s popular personal finance management (PFM) app – Grip – more open and relevant. Thanks to the new PSD2 APIs, users can add accounts from other banks inside the app – and Grip can reach more customers.
In a few short years, ABN AMRO’s standalone personal finance management app has boomed. Launched on top of the Tink platform in 2015, Grip has racked up over 750,000 downloads to become the top-ranked PFM app in the Netherlands.
Looking to develop Grip further, ABN AMRO started allowing users to view account information from several other banks – all in one place. The Dutch bank is one of the first retail banks in the Netherlands to launch the feature, known as multi-banking, which was built using Tink’s technology.
The new service is especially useful to the many Grip users who hold accounts with more than one bank. For example, a customer of both ABN AMRO and Rabobank won’t have to switch between different banking apps to see their account balances. Based on the added information, Grip can give users a better overview of their finances.
What’s more, Grip is now also available to a much bigger market. By exposing other banks inside the app, the PFM app opens up for non-ABN AMRO customers for the first time – attracting potentially millions more people into its orbit.
Breaking ground with PSD2 APIs
The multi-banking feature is built on top of PSD2 APIs – which makes Grip one of the first players in the Netherlands to provide solutions based on open banking technology. Grip’s users can today view their accounts from ABN AMRO, ING, Rabobank, ASN Bank, RegioBank, SNS, ICS and bunq.
Through its open banking-powered app, ABN AMRO is not just bringing more value and financial insight to customers – it’s also showcasing how opening up to the wider ecosystem can result in a new generation of personalised banking products.
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