2023 report

Banking with a personal touch

Discover how tailored financial services can help consumers navigate the cost-of-living crisis. 

What's in the report?

'Banking is getting personal' highlights the importance for retail banks to support customers through the current economic climate – and how to do it with personalised financial services.

The report is backed by consumer research, showcasing market demand for financial coaching tools. Curious about how open banking can help consumers safely navigate the cost-of-living crisis – and emerge stronger once it’s over? Get in touch.

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Building customer trust in turbulent times with open banking

How banks can support customers through the cost-of-living crisis