Our agreements

Master Service Agreement (MSA)

• Master Service Agreement

Service Level Agreements (SLA)

• Basic support

• Service level 1

• Service level 2

• Service level 3

Data Processing Addendum (DPA)

• Data Processing Addendum

Other relevant documentation

• Privacy and Security Documentation

• Subcontractor Documentation

End-User Terms of Service

Our End-User Terms of Service are the agreements that end-users accept when we provide our services to them. You can find our latest End-User Terms of Service for your market below. If you would like a copy of any of our terms and conditions entered into with Tink before 31 October 2024, please contact us at contact@tink.com. 

• Austria

• Belgium (French)

• Belgium (Dutch)

• Czech Republic

• Denmark

• Estonia

• Finland

• France

• Germany

• Italy

• Ireland

• Latvia

• Lithuania

• Netherlands

• Norway

• Poland

• Portugal

• Spain

• Sweden

• United Kingdom

Tink Germany

The following end-user terms & conditions apply for services provided by Tink Germany GmbH:

• General Terms and Conditions for the Use of Account Information Services - risk (Deutsch; English)

• General Terms and Conditions for the Use of Account Information Services (Deutsch; English)

• General Terms and Conditions for the Use of Payment Initiation Services (Deutsch; English)

Variations of these terms & conditions can exist in relation to services that Tink Germany GmbH provides to certain merchants. Please reach out to contact@tink.com if you are uncertain about which terms & conditions apply for your use.