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What will you build with Tink?
Use cases for each stage of your customer journey, built on Tink's open banking platform.
Increase approval & payback rates
Limit risk and increase revenue
Own the complete experience
Sales through personalisation
Engagement through goals
Be indispensable to your customers
The summary points are not part of the terms.
This policy sets forth which data we collect about you and why.
You may notify us of you not accepting our use of your data at any time, and we will delete it.
2. Which data does Tink process about you?
2.1 Tink collects and processes your personal data when you submit information in Forms, such as name, email address, and other information that you may provide by such Forms. Tink also collects information by use of social media, public searches, event and other meeting attendance, and own or third party cookies and other follow-up tools, see section 7, below.
2.2 Your personal data is kept by Tink only for such time periods as necessary to fulfil the purposes for which the data was collected. However, Tink may retain the data for a longer period of time if required by law or if needed to protect Tink’s legal interests, e.g. in the event of an ongoing legal proceeding. In such cases, the personal data is only kept to fulfill such legal obligations, and for protecting Tink’s legal interests, being legitimate interests of Tink.
We collect the data that you submit in our contact forms.
We also collect information by social media channels, public searches and meeting attendance.
We keep the data to fulfil the purposes for which it was collected.
3. Why does Tink process your personal data?
3.1 Tink processes your personal data for several purposes. The main purpose of Tink’s processing of personal data concerns providing the information that you have asked for when filling out the relevant Form, to fulfill the task that you have requested, such fulfilment being the legal basis for the activity. Tink may also use your email address, where provided, for the purpose of direct marketing efforts in respect of Tink’s products and services, the basis being Tink’s legitimate interest of promoting its business operations. The data may also serve as material for marketing and customer analyses, market research, statistics, follow-up of business operations and business and methods development, which is carried out based on Tink’s legitimate interest of following-up and analyzing its commercial contact persons.
3.2 Tink also processes your personal data in order to improve and customize the provision of personal offers and service. Personal data and positioning data may, e.g. be processed and cross-checked, be segmented and analyzed to enable Tink to via direct marketing efforts provide information, offers, recommendations or updates on products and services provided by Tink. These activities are carried out based on Tink’s legitimate interest of providing relevant information and offers to its commercial contact persons.
3.3 If you do not want Tink to process your personal data for direct marketing, you may notify Tink thereof in writing via the contact details provided in section 8, below, or by using the “unsubscribe” function part of each direct marketing email received, allowing you to manage your communication preferences.
We use data about you to provide you with the information that you have asked for.
The data can also be used for market research, and you may receive offers and advertising from Tink.
If you do not want offers, you may decline these being sent and we will respect your decision.
4. Third Parties
4.1 Tink may provide or otherwise make available information relating to you to Tink’s collaboration partners and companies that process personal data on behalf of Tink, i.e. data processors of Tink, such as our IT-suppliers or suppliers engaged by Tink for Tink’s marketing efforts. However, Tink will always be responsible for the correct processing of your personal data. These activities are carried out based on Tink’s legitimate interest of providing relevant information and offers to its commercial contact persons.
4.2 Tink may also disclose personal data if required under applicable law or a decision of a competent authority, to fulfill legal obligations. Further, personal data may be processed to protect Tink’s legal interests or to detect, prevent or observe fraudulent behaviors and other security or technical issues, which constitute legitimate interests for Tink for performing the processing.
4.3 Your personal data may be transferred to or stored in countries outside of the EU/EEA, provided that there is an adequate level of protection or that Tink and its data processors have implemented appropriate safeguards, such as standard contractual clauses or the Privacy Shield Framework, please see https://ec.europa.eu/info/law/law-topic/data-protection_en.
Occasionally, we need to engage service providers, but Tink will always remain responsible for the correct processing of your personal data.
Your data may be transferred outside of the EU/EEA subject to appropriate safeguards.
5. Changes to the Policy
Tink has the right to, at any time, change this Policy. Tink shall notify upcoming changes to the Policy via its website with reasonable advance notice. If you do not accept the changed terms, you have the right to notify Tink that you are not permitting any further processing of your personal data prior to the changed Policy enters into force.
We are allowed to make changes to the policy terms, but must inform you well in advance.
6. Data security
We aim to ensure that you at all times remain confident in trusting Tink with your personal data. In this respect, Tink has implemented such security measures necessary to protect your personal data from unauthorized access, modification and deletion.
Processing of personal data is a responsibility of great importance to us.
8. Your rights and contact details etc.
8.1 Tink is the data controller and is responsible for the processing of your personal data in accordance with applicable legislation. Tink has also appointed a data protection officer for its data processing, please see below.
8.2 You are entitled to, in accordance with applicable law, request access to and rectification or erasure of your personal data or restriction of processing concerning you and to object to processing as well as to data portability. You are entitled to request this free of charge. In case of requests that are manifestly unfounded or excessive, in particular because of their repetitive character, Tink is entitled to charge an administrative fee – in such cases you will be notified thereof beforehand. Tink will normally answer your request within one (1) month from receipt of your request through the contact page at https://tink.com/contact-us.
8.3 Do not hesitate to contact Tink if you have any questions on the processing of your personal data or any complaint. Written or oral questions and complaints shall, at first-hand, be directed to:
Attn. Data Protection Officer
111 20 Stockholm
Telephone: +46 8 50 90 89 00
Contact form: https://tink.com/contact-us write ”Privacy” in the subject field.
By the contact form, you may also request to have your complaint forwarded to the Data Protection Officer. If you should remain discontent after having been in contact with us, you may contact the Swedish Data Protection Authority that is the supervisory authority in respect of data processing, and to which you may submit your complaint.
Tink is the data controller and has appointed a data protection officer for the data processing.
Tink cherishes your rights and has implemented various channels in order for you to request access to your personal data, data portability etc.
Please contact us if you have any questions.